Hotel Guest Service Agent

3000 - 4000 AED Salary Food, Accommodation, Visa, ticket medical insurance provided by the company. Welcoming guests as they arrive and checking them into their rooms Answering phone calls and responding to guest inquiries Handling guest complaints and resolving issues in a timely and professional manner Processing payments and maintaining accurate guest records Assisting guests with luggage and other requests Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly Maintaining a clean and organized front desk area Providing information about hotel amenities, local attractions, and restaurants Upselling hotel services and amenities to guests Ensuring guest satisfaction throughout their stay